Terms and conditions of booking and our Privacy Policy
The person making the booking will be responsible for it, and will ensure that the following terms and conditions are fully understood by all members of their party.
Guests fully accept the terms and conditions set out below, by booking Harry's Barn and paying their deposit or paying in full.
A deposit of £100 is payable at time of booking This will secure the booking and is not refundable. Bookings are NOT confirmed until a deposit / full payment is received
Balances must be paid at least 6 weeks before guests' arrival.
We reserve the right to re advertise the dates booked if balance is not paid in full 6 weeks before arrival.
No more than the number of people and the number of pets stated at the time of booking can occupy Harry's Barn.
Harry's Barn sleeps a MAXIMUM of 4 persons - 2 Adults and 2 Children aged 5 - 15 years ( due to the bunks being 2ft 6in and limited headroom on the top bunk and for other safety reasons).
The owners reserve the right to refuse occupancy if the stated numbers at the time of booking are exceeded.
Guests will be asked to leave immediately if this is not adhered to.
The booking will then be deemed cancelled with full loss of deposit and balance.
If you have to cancel your booking then please let us know as soon as possible so that we can endeavour to re let Harry's Barn.
In the event of Harry's Barn being re let, then a refund will be made.
We recommend that you obtain holiday insurance in case a refund cannot be made.
Any breakages or damage should be notified to the owners as soon as they happen. We can then endeavour to replace such items before our next guests arrives. (There’s an honesty box for guests' use in the Barn). We reserve the right to invoice you for any damage caused by guests or their dogs. If you do have any problems during your stay please could you contact the owners ASAP in order to sort things out quickly before you leave.
Arrivals from 3:30 pm unless another time is agreed with the owners.
Departures 10:30 am as we will have to prepare the Barn for our next guests.
We ask that guest's leave Harry's Barn clean and tidy on departure. (A cleaning service is available for a charge of £20, so if you do not have the time or inclination to clean or tidy Harrys Barn, then let us know and we will sort it out).
Smoking is NOT allowed
Only fully house trained pets are allowed . Max 3 dogs. Please do not leave your pets alone in Harry's Barn.
The owners will not be liable/responsible for any loss, damage or breakage to baggage or personal belongings however caused.
The owners will not be held responsible or liable for any accidents or injuries however caused.
The owners will not be held responsible / liable for any loss or damage however caused to vehicles or their contents
We do not supply any child safety equipment.
Guests are welcome to bring their own.
Hot Tubs and Harry's Barn Hot tubs are not allowed at this property Guests are prohibited from bringing with them or hiring hot tubs for use during their stay at Harry's Barn. Guests will be asked to leave immediately with no refund if this condition is not adhered too.
Broadband
As guests at these premises using the broadband facilities, guests agree that they will not use the service for unlawful or illegal purposes.
PRIVACY POLICY Your Data and Your Privacy We have to collect and keep secure certain information that identifies you, known as Personal Identifiable information (PII). We are fully committed to protecting your privacy. Changes to the data protection laws May 2018 and the introduction of General Data Protection Regulation requires us to provide the information shown below regarding the processing of your personal identifiable information. Who we are We provide a holiday rental property knows as Harry’s Barn. This is owned, run and managed by both Beryl and Mike Eden. Harrys Barn is located in Maulds Meaburn, Cumbria CA10 3HN. What Data We Collect We accept booking via telephone calls and email and as such, certain personal information is received, including name, address, telephone numbers, email address and other such information regarding a booking such as number of guests, age of children if applicable and if any pets are in the party. Your IP address is also included in your emails that you send which is also classed a PII. We do NOT collect any financial information that would be financially sensitive to you. All payments made via bank transfer are secure via your own bank and ours. We never see, need or store this information. Why do we collect Data There are a few reasons for collecting and storing information, the headings for this are as follows: Booking Contract We collect information that we need, in order to answer booking enquiries made regarding our holiday accommodation. We collect telephone numbers and email address so to contact you immediately if there is a need to. Accounting and Tax We use information to enable us to produce figures so to meet our legal obligations for accounting and tax. Market Research We analyse information in order to look at booking trends and how we obtained these bookings. This could be either via Facebook or a listing site. This helps us to make decisions regarding the best way to market the property. Direct Marketing and Mailshots. We do not use direct marketing or mailshots and as such do not hold information such as a mailing list. How do we store any Data Copies of emails are stored on our own password and firewall protected laptop and on the secure server from our email provider. We also have a secure server for our website domain. How long do we keep Data We keep copies of the emails for a period of 6 years for accounting and tax purposes. How we protect Data If you make payment via bank transfer your bank will secure this - please see the padlock sign on the webpage. Our own bank also secures your data and this is not shared by them to us.
